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COVID19 – Our Safety Measures

Your safety is our priority, hence our hostel complies with all safety, cleaning and sanitation standards so that our facilities are clean and safe. Our team is working very hard to adapt to the regulations and make sure you have a safe and unforgettable stay with us.

1. TRAINING OF HOSTEL EMPLOYEES

  • How to comply with the basic precautions for infection prevention and control – which includes hand hygiene, wearing of mask  and social conduct;
  • How to comply with the guidelines of the General Health Directive for cleaning surfaces and treating clothes in establishments. 

 

2. CUSTOMER INFORMATION

  • How to comply with basic precautions for prevention and infection control in relation to the coronavirus outbreak COVID-19. 

 

3. THE HOSTEL PROVIDES: 

  • Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry and exit points
  • In the sanitary facilities equipment for washing hands with liquid soap and paper towels. 

 

4. THE HOTEL ENSURES: 

  • Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring control and prevention

 

5. FACILITIES UNAVAILABLE & CHANGES DUE TO THE PANDEMIC

  • Bar & Breakfast
  • Hair dryer in the common bathrooms
  • Gate always closed
  • Visitors forbidden (those who didn’t book a night at Sagres Sun Stay)
  • Mandatory use of masks

What is our cancellation Policy?

  • We refund 100% of the total amount of your stay, when the cancellation is made up to 7 days before your arrival date
  • We refund 50% of the total amount of your stay, when the cancellation is made within 7 days  before your arrival date.
  • We do not refund in case of a “no-show(exceptions made in case of proof of cancellation)

 

If you have more questions, please visit our FAQs

COVID19 – Our Safety Measures

Your safety is our priority, hence our hostel complies with all safety, cleaning and sanitation standards so that our facilities are clean and safe. Our team is working very hard to adapt to the regulations and make sure you have a safe and unforgettable stay with us.

1. TRAINING OF HOSTEL EMPLOYEES

  • How to comply with the basic precautions for infection prevention and control – which includes hand hygiene, wearing of mask  and social conduct;
  • How to comply with the guidelines of the General Health Directive for cleaning surfaces and treating clothes in establishments. 

 

2. CUSTOMER INFORMATION

  • How to comply with basic precautions for prevention and infection control in relation to the coronavirus outbreak COVID-19. 

 

3. THE HOSTEL PROVIDES: 

  • Dispensers of alcohol-based antiseptic solution or alcohol-based solution near the entry and exit points
  • In the sanitary facilities equipment for washing hands with liquid soap and paper towels. 

 

4. THE HOTEL ENSURES: 

  • Washing and disinfection, in accordance with the internal protocol, of the surfaces where employees and customers circulate, ensuring control and prevention

 

5. FACILITIES UNAVAILABLE & CHANGES DUE TO THE PANDEMIC

  • Bar & Breakfast
  • Hair dryer in the common bathrooms
  • Gate always closed
  • Visitors forbidden (those who didn’t book a night at Sagres Sun Stay)
  • Mandatory use of masks

What is our cancellation Policy?

  • We refund 100% of the total amount of your stay, when the cancellation is made up to 7 days before your arrival date
  • We refund 50% of the total amount of your stay, when the cancellation is made within 7 days  before your arrival date.
  • We do not refund in case of a “no-show(exceptions made in case of proof of cancellation)

 

If you have more questions, please visit our FAQs

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