Show FAQ’S about
Do you have job opportunities available?
Please contact us by email at salesmarketing@sagressunstay.com and don’t forget to send us your CV!
How can I offer a partnership with your hostel?
For partnership requests, please email us at info@sagressunstay.com and we will contact you as soon as possible.
Can I use the surf equipment provided during the lessons outside the surf lessons?
Surfing equipment is only provided during the surf lessons, but you can always rent a board and wetsuit outside the lessons if you want to practice on your own. Please ask at our reception for surf equipment rentals.
Do I have to be a guest at the hostel to rent equipment (or to book surf lessons)?
No, everyone can rent bikes, skateboards, surf equipment, etc. even if you are not a guest of the hostel. The same with surf lessons, everyone is more than welcome!
Can I book surf lessons for big groups? (schools, companies, associations, families…)
Yes of course! You can book surf lessons for large groups by contacting us directly so that we can plan them in advance.
Do I need to book in advance?
Our surf lessons are taught in small groups, so we recommend you to book in advance to make sure we have space available for the dates you request.
What should I bring to the surf lessons?
Don’t forget to bring a towel, sun cream, your swimming costume and the best version of yourself to enjoy the experience! The lunchbox is included in our surf lessons, and consists of a sandwich, a piece of fruit and water.
In which language are the lessons taught?
Our surf lessons are taught in English.
How do your group surf lessons work? (time and place)
Location: our van will pick you up at the hostel and the instructor will choose the best surf spot for the day. Our surf lessons take place on one of the stunning beaches of the Algarve Natural Park.
Timetable: the timetable of our lessons may vary each day, depending on the weather, tides and number of participants, but we usually offer lessons in the morning and in the afternoon.
Are there any age restrictions for attending surf lessons?
To attend our surf lessons, the minimum age is 8 years old. Between the ages of 8 and 10, the child needs to be supervised by a parent or legal tutor. There is no maximum age to attend our surf lessons, we have already had a 67 year old student!
We don’t have exclusive groups for children, but we always try to get them together.
What levels are available for surf lessons? How do I know what my surfing level is?
We offer surf lessons for beginners and intermediate surfers.
Beginner: You have never surfed before or have only surfed up to 30 days in your life and can catch a broken wave and stand up in the whitewash.
Intermediate: You have more confidence in the take-off, you are starting to turn and can paddle alone in moderate conditions.
What are your cancellation policies?
In case of packages: we refund 100% of the total amount of your stay, when the cancellation is made up to 7 days before your arrival date. We refund 50% of the total amount of your stay, when the cancellation is made within 7 days before your arrival date.
In case of accommodation only: we refund 100% of the total amount of your stay, when the cancellation is made up to 4 days before your arrival date.
We do not refund in case of a “no-show”.
Can I change my reservation after I booked?
Let us know as soon as possible if you want to change the dates of your stay or your package and we will do our best to accommodate you.
What types of payment do you accept?
We accept debit/credit cards (Visa, Mastercard, Maestro, among others), cash or Bank Transfer. We don’t accept American Express and pay checks.
Where is the hostel located?
We are located in Sagres, a small village in the Algarve known for being a great surf spot all year round and its stunning landscapes. Our hostel is located 3 min walk from the supermarket and 15 min walk from the nearest beaches and the centre of our village.
Can I book an airport transfer with you?
Sorry, we don’t offer this service.
How can I reach Sagres Sun Stay Hostel & Surf Camp?
From Lisbon’s airport: take the red line of the metro and get off at São Sebastião station. Take the blue line (direction Reboleira) and get off at the station Jardim Zoológico. Walk to the central bus station and catch the bus to Sagres. You can check the timetable at Rede Expresso’s website.
From Faro’s airport: take bus 14 or 16 to Faro Bus Terminal. From here, take the bus to Terminal Rodoviário de Lagos and then the bus to Sagres. There is a bus stop near the hostel and you can check the bus timetable from Lagos to Sagres on the Vamus website.
Distances:
Lagos Bus Terminal: 31 km from Sagres.
Faro’s airport: 100 km from Sagres.
Lisbon’s airport: 325 km from Sagres.
Do you have gluten free options at breakfast?
In our breakfast buffet we offer some gluten free options (fresh fruits, vegetables, etc.), but we don’t have gluten free bread. However, if you would feel more comfortable bringing your own gluten-free items to breakfast, please feel free to do so.
Can I use the kitchen to cook my own meals?
Yes of course! We have a common kitchen where you can prepare your delicious meals and socialize with the other guests.
What kind of food is served at breakfast? And at dinner?
Our breakfast is a healthy buffet with fresh fruits and vegetables, bread, coffee, juices, yogurt, cereals, etc. In our restaurant we offer for dinner a range of local and international dishes, as well as vegetarian and vegan options.
If I book a surf + accommodation package, can I start at any day of the week?
Of course, we are flexible so you can choose the dates that suit you the most to start your Surf & Sleep package.
When travelling with friends, can we stay together in the same room?
For bookings of 2 or more beds, we cannot guarantee that these will be in the same dorm, but we will do our best to try to help you. We kindly recommend that you inform our reception upon your arrival about your specific request.
Are the bed linen and towels provided?
The bed linens are provided for everyone (pillow, sheets and blanket). Towels are provided in the private rooms and the studios. However, the towels are not provided in the dorms.
What are the Check-In and Check-Out times?
Check-In is from 4pm to 10pm, and Check-Out is before 11am (we don’t accept late Check-Out). If you need to Check-In later, please contact our team.
Can I park my car at the hostel?
Indoors we have a parking lot available, but we do not make reservations in advance. It works with the system “first comes, first served”. However, there are free street parking spots available in the area, very close to the hostel.
Is there a curfew?
There is no curfew, however we ask you to pay attention to the noise between 11pm and 8am so that everyone can rest peacefully. Don’t forget to check our rules before arriving!
Is it allowed to smoke?
You are allowed to smoke outside the hostel, in the common areas. You cannot smoke inside the facilities/buildings.
Are pets allowed in the hostel?
We love animals, but to maintain a comfortable and accommodating environment for all our guests, we cannot accept your furry friend at the hostel. However, assistance dogs are welcome.
Is there a minimum age to stay at the hostel?
Parental or guardian supervision is required if you are under 18 years of age to stay at the hostel. Minors under the age of 18 need to stay in the private rooms (except for minors who are part of a supervised school group who can also stay in the dormitories).